Blog

Outbound Interactive Voice Messaging: A Powerhouse for For Contact Centres

VoiceSage’s Gregg Kilkenny gives us a timely reminder of the value of Voice messages in the contact centre’s omnichannel deck For some reason, outbound voice…

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Blog

WhatsApp for Business

(Updated November 2018) Since being purchased by Facebook, WhatsApp’s user base continues to grow. It currently stands at 1.5 billion monthly users. As a result,…

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Blog

VoiceSage Helps Express Gifts Deliver Customer Satisfaction – And £1m In New Business

Helps retailer gather valuable customer intelligence, resolve credit issues and improve contact centre responsiveness Dublin & Birmingham, November 2, 2017 – Home shopping service leader…

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Blog

VoiceSage And GEMA MEA To Drive Synergy And Scale From New Global Business Comms Partnership

VoiceSage and GEMA MEA join forces to offer global cloud-based communications offering Dublin & Birmingham, August 1, 2017 – VoiceSage, the customer communications services leader,…

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