VoiceSage’s Gregg Kilkenny gives us a timely reminder of the value of Voice messages in the contact centre’s omnichannel deck For some reason, outbound voice…
(Updated November 2018) Since being purchased by Facebook, WhatsApp’s user base continues to grow. It currently stands at 1.5 billion monthly users. As a result,…
Helps retailer gather valuable customer intelligence, resolve credit issues and improve contact centre responsiveness Dublin & Birmingham, November 2, 2017 – Home shopping service leader…
VoiceSage and GEMA MEA join forces to offer global cloud-based communications offering Dublin & Birmingham, August 1, 2017 – VoiceSage, the customer communications services leader,…
