For the most part, customer outreach in the finance industry consists of a multi-channel approach, consisting of some combination of email, phone calls, SMS, Apps,…
Companies across the world lose millions each year, writing off bad debts as the result of a slow and ineffective debt-collection process. In 2016, UK…
This is part 4 of our 4 part Customer Journey Stages series. Click below to view the following stages: Part 1: Gaining Customer Insight Part…
A strong customer experience has the power to increase your customer base, improve retention, boost LTV and sales, and more. If you go one step…
What is RCS Messaging? RCS is a protocol between mobile network providers and between phones and carriers. Currently being developed by Google and GSMA as…
This is part 3 of our 4 part Customer Journey Stages series. Click below to view the following stages: Part 1: Gaining Customer Insight Part…
[Watch Now] In this webinar we break down the preconceptions of API technology with 8 practical examples. See how it can be used to empathize with customers and enhance Digital Customer Experience.
This is part 2 of our 4 part Customer Journey Stages series. Click below to view the following stages: Part 1: Gaining Customer Insight Part…
This is part 1 of our 4 part Customer Journey Stages series. Click below to view the following stages: Part 2: Outreach and Promotions Part…
API technology can no longer be left in the hands of the IT department. These real examples show how brands are streamlining and automating the customer journey.
In non-technical language, see how APIs are being used to add value, create efficiency, improve customer satisfaction, and generate revenue.
Is it too early to mention Black Friday, Cyber Monday and the holiday shopping period? Not for retail brands ramping up for their promotions around…
