According to several news outlets, Facebook is planning to merge messaging in WhatsApp, Instagram, and Messenger some time in early 2020. This merger is expected…
When it comes to marketing in the finance industry, there are a few ways to get your products and services in front of people. You…
For a long time, the debt collection process has favored businesses. Instead of creating custom processes that cater to the needs of each customer, collection…
We would like to invite you to join us for a breakfast briefing on February 26th, 8.30 am at Westbury Hotel, Dublin 2. In conjunction…
Missed payments aren’t always intentional — customers forget or they think they’ve already paid. Credit collection is part of doing business, but it doesn’t have…
One of the UK’s foremost customer experience conferences is coming to London this February. VoiceSage are delighted to be sponsoring the event. This is a…
When customers walk into a brick-and-mortar store, it’s easy to find out how they got there and what they’re looking for. You can ask them…
Despite the promise of WhatsApp for business to boost customer engagement, it’s important not to jump the gun. Its potential as a customer comms platform will be severely restricted while FaceBook gradually transform into a B2C messaging platform.
Interactive messaging — real-time communication between people and businesses through voice and text messaging — has become a vital part of doing business. From the…
