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Top Collection Challenges and How to Solve Them

The rapid rise of digital services has driven a change in what consumers expect in every area of their lives. Credit collection companies can’t only…

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How Important is Customer Experience in Financial Services

It’s super important for financial services to focus on customer experience since it affects their customer retention, reputation, and CX operations. This could mean better…

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How to Create Great Retail Customer Experience (CX)

What is Retail Customer Experience (CX)? A retail customer experience (CX) is the combination of all customer points and journeys that a retailer delivers to…

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What Is Cloud CX Strategy and How to Use It

How Is Cloud Adoption Better for CX Cloud CX strategy empowers companies to scale their customer service solutions faster and more efficiently than traditional methods….

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Virtual Contact Centre Efficiency

What Is a Virtual Contact Centre? A virtual contact centre is a customer service platform that operates through the use of remote agents and technology….

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Lead the Charge: Key Strategies for Achieving Customer Service Excellence in 2023

Customer service excellence refers to organizations committing to deliver high-quality, positive, and efficient customer support diligently and consistently. Intuitive customers know whether an organization cares…

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Upstage Competition with Customer Service Text Messaging

Customer Service Text Messaging Solutions Poor customer service can lead to loss of customers and a bad reputation. 91% of customers who are unhappy with…

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CX Transformation: The Realignment of Business Strategy, Processes, and Vision

What Is CX Transformation? CX Transformation is the collection of all customer experiences provided by an organization to ensure cohesiveness, engagement, and enrichment of all…

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Customer Engagement Tools You Need to Try in 2023

We have no idea whether you are considering upping your game at increasing customer engagement in the new year or not. But, we are hoping…

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Why Voice Messaging is An Essential Channel for Customer Engagement

Voice messaging is an essential channel in an omnichannel communication strategy. Voice offers this natural, effective, and professional experience for many businesses offering customer support….

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Increase Holiday Sales with Christmas Text Messaging Campaigns

Christmas sales require more than simply a killer advertisement. To increase sales in the upcoming weeks, it is essential to get your brand into your…

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Easy-to-use Chat Tools for Small and Large Businesses

If your business isn’t using a chat tool for both internal and external communication, you’re not communicating effectively Instant and precise communication is more vital…

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Public notice of the appointment of a process adviser Section 558J(3) of the Companies Act 2014
Pursuant to the passing of a resolution of the board of directors of VoiceSage Global Holdings DAC, Company Number 348563, on 1 March 2023, and being satisfied that Ian Barrett, KPMG is qualified in accordance with section 633 of the Companies Act 2014 (‘the Act’) for appointment as a process adviser, Ian Barrett has been appointed as process adviser for the company, in accordance with section 558E of the Act for the purpose of preparing a rescue plan in accordance with the provisions of Part 10A of the Act.