VoiceSage Resources - Communication & Engagment Software
Utilities
Blog

Utility Week Consumer Debt Conference 2020

We are very pleased to be attending this year’s Utility Week Consumer Debt Conference in Birmingham. The event will occur on the 27th February at…

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Customer Experience
Blog

Customer Experience Conference London 2020

The Customer Experience Conference returns to London in 2020, and VoiceSage are delighted to be attending again this year. The conference takes place on the…

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Contact Centre Conference
Blog

Future of the Contact Centre Conference 2020

VoiceSage are excited to be sponsoring the Future of the Contact Centre Conference, as it returns to London in 2020. This event will be taking…

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Blog

5 Effective SMS Campaign Ideas From Finance Companies

Fulfilling the promise of a customer-centric experience for banks and personal finance apps is an enormous effort at scale. Using SMS campaign ideas is one…

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automated messages
Blog

The Need for Automated Messages in Customer Service Teams

Is there a need for automated messages in customer service teams? For sure. Many companies are trying to deliver a hyper-personal experience by responding to…

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beacon marketing example
Blog

The Psychology Behind Beacon Marketing

As a marketer, there’s no shortage of tools available to you. Beacon marketing is one of the newest techs available. It involves using Bluetooth Low…

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business debt solutions
Blog

The Secret To Lowering Business Debt Is Right In Front Of You

In this article, we will reveal the secret to reducing business debt in retail. In theory, store credit cards are good for your business. They…

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Marketing SMS Example
Blog

6 Direct Marketing Examples for Text Message Campaigns

When it comes to direct marketing, some of the most creative campaigns you’ll find include postcards, coupons, and flyers stuffed into consumer mailboxes. These direct…

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Black Friday
Blog

4 Examples of Post Black Friday Surveys

Black Friday, the busiest shopping day of the year, is right around the corner. It’s estimated that shoppers in total will spend a whopping £7…

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Blog

How to Use Touchpoint Marketing to Engage and Retain Retail Customers

Touchpoint marketing is engaging with customers through various mediums at different points in the customer journey. By reaching out to customers at different points along…

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Information Security
Blog

VoiceSage Adds to Existing ISO 27001 and PCI DSS Certifications

VoiceSage, in its continued journey to protect Customer Personal Data through infrastructure security adoption and improvements, has recently been accredited with the ISO 27018:2019 code…

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Blog

Inbound Contact Center Metrics and How to Track Customer Success

Contact center metrics are one of the best ways to solve a common contact center problem — inconsistency. Imagine a customer calls into customer support…

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