According to a recent survey, 92% of participants claim that transforming digital communication is highly critical in order to address the business challenges brought by…
During these unprecedented times, budgets are tightening, and many services may be affected. Local authorities require new ways to reduce costs while maintaining a high…
With bars and restaurants reopening in many countries, new safety measures are being implemented. Businesses are required to make a number of adjustments to their…
VoiceSage’s communication channels help customer service teams deliver enhanced customer interactions and self-service tools that reduce inbound call volumes. Here are five tips to reduce…
With VoiceSage, we make it easy for financial services to deploy proactive optichannel communications which is the ability to deliver the right message to the right contact using the right channel.
Healthcare providers have been greatly challenged by Covid-19. According to research, 50% of doctors in Ireland feel overwhelmed. With social distancing and new measures in…
Typically, late payments are a major impediment to cash flows. There was about $4.225 trillion in total outstanding consumer credit as of February 2020. The…
Covid-19 is continuing to have drastic effects on businesses across the globe. In an effort to keep people safe and slow down the spread, many…
Last year was difficult for the UK retail industry. Two separate reports cited 2019 as “the worst year on record for the overall health of…
As times are constantly changing, housing associations must consistently re-evaluate their efforts, and implement the best strategies in order to optimize communications with residents. While…
Covid-19 is undoubtedly having huge implications for retailers. According to a recent survey, 85% of businesses in Ireland have either scaled back or shut down….
Creating strong emotional experiences with customers helps companies increase brand loyalty and customer lifetime value. And nothing is more capable of generating positive or negative…
