VoiceSage’s SMS Chat is a powerful way to automate customer text communications. Eliminate the need for expensive agent interaction, reduce contact costs and deliver exceptional customer experiences. The power of SMS Chat also known as Two Way SMS is the ability to deploy and lead agentless SMS conversations.
From campaign conversation dashboards, design, build and deploy messages within the VoiceSage’s optichannel messaging platform. Send personalized customer text messages, where templated agent responses are mapped out in advance to correspond to a variety of customer responses.
All industries can benefit from it. Whether it’s healthcare, retail, financial services, debt collection, housing, travel, logistics, or utilities. Here are a few use cases you can achieve with SMS Chat:
VoiceSage’s conversational bot solution doesn’t require development efforts or complicated integrations. We give you full compliance with your needs, control over the data, full personalization options and the possibility to make changes as you go.