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Customer Engagement Statistics Rich Media Messaging vs. Email

Choose Rich Media Messaging (RMM) instead of email or do an A/B testing of the same marketing campaign on mobile and email to test its...

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Financial Services Self-Service Solutions

With VoiceSage, we make it easy for financial services to deploy self-service solutions on multiple communication channels effortlessly.

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Black Friday Infographic: 7 SMS Marketing Tips for Retailers

One of the reasons SMS marketing is so successful is its open rate. On average, text messages are opened within 90 seconds of being received....

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Free Customer Satisfaction Scoring Template + Calculator

Measuring customer satisfaction with customer surveys is tricky; maintaining high engagement levels among retail customers is even harder. But satisfaction is important: 28% of those...

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Rich Media Messaging eBook: Guide to Engaging Mobile Messaging

The way businesses use mobile messaging is shifting. Instead of plain text messages, brands can send interactive messages like images, video, and other rich media...

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Digital Customer Journey Template: How to Solve Catastrophic Friction Points

Managing the digital customer journey has never been more important, or more complex. Brands are elevating the roles of CX professionals, marketers, and people responsible...

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