White Papers - SMS Customer Communications | VoiceSage
customer surveys voicesage
White Paper

Free Customer Satisfaction Scoring Template + Calculator

Measuring customer satisfaction with customer surveys is tricky; maintaining high engagement levels among retail customers is even harder. But satisfaction is important: 28% of those...

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White Paper

eBook – The Rich Media Blueprint to Engaging Mobile Messaging

The way businesses use mobile messaging is shifting. Instead of plain text messages, brands can send interactive messages like voice, video, and rich media to...

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friction points digital customer journey
White Paper

How to Solve Catastrophic Friction Points in the Digital Customer Journey

Managing the digital customer journey has never been more important, or more complex. Brands are elevating the roles of CX professionals, marketers, and people responsible...

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White Paper

Is Your CX Strategy for Customers or Technology?

Discover how CX professionals are using the latest solutions to improve CX and increase customer engagement.

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ppc campaign planner voicesage
White Paper

PPC Campaign Planner

Set your target budget and conversion rates. The template will automatically calculate the average value per transaction, ROI and other metrics.

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contact centre performance voicesage
White Paper

Top 10 Tips On How To Improve Contact Centre Performance And Customer Experience

Download these free tips to improve contact centre performance when applied to an overall contact strategy.

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