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Top Collection Challenges and How to Solve Them

The rapid rise of digital services has driven a change in what consumers expect in every area of their lives. Credit collection companies can’t only…

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How Important is Customer Experience in Financial Services

It’s super important for financial services to focus on customer experience since it affects their customer retention, reputation, and CX operations. This could mean better…

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How to Create Great Retail Customer Experience (CX)

What is Retail Customer Experience (CX)? A retail customer experience (CX) is the combination of all customer points and journeys that a retailer delivers to…

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What Is Cloud CX Strategy and How to Use It

How Is Cloud Adoption Better for CX Cloud CX strategy empowers companies to scale their customer service solutions faster and more efficiently than traditional methods….

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Virtual Contact Centre Efficiency

What Is a Virtual Contact Centre? A virtual contact centre is a customer service platform that operates through the use of remote agents and technology….

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Lead the Charge: Key Strategies for Achieving Customer Service Excellence in 2023

Customer service excellence refers to organizations committing to deliver high-quality, positive, and efficient customer support diligently and consistently. Intuitive customers know whether an organization cares…

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Public notice of the appointment of a process adviser Section 558J(3) of the Companies Act 2014
Pursuant to the passing of a resolution of the board of directors of VoiceSage Global Holdings DAC, Company Number 348563, on 1 March 2023, and being satisfied that Ian Barrett, KPMG is qualified in accordance with section 633 of the Companies Act 2014 (‘the Act’) for appointment as a process adviser, Ian Barrett has been appointed as process adviser for the company, in accordance with section 558E of the Act for the purpose of preparing a rescue plan in accordance with the provisions of Part 10A of the Act.
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