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Read moreSmarter Mobile Payment Solution: Time to Use Rich Messaging
Mobile Payment Solution Mobile payments including mobile wallets and mobile transfers are transactions that take place on your mobile device. So, instead of paying with…
Mobile Payment Solution Mobile payments including mobile wallets and mobile transfers are transactions that take place on your mobile device. So, instead of paying with…
Outbound IVR (Interactive Voice Response) is an automated customer service solution that sends proactive, personalized messages to customers via an interactive telephone system. It can…
Customer loyalty is vital for your business. According to a loyalty report, 79% of customers claim that they are more likely to continue doing business…
I recently virtually attended the 3-day event at MEF Connect Rich Communications. The event was designed to bring together enterprises, brands, and agencies from around…
Due to Covid-19, the UK government’s current smart meter rollout obligation has been extended and will see rollouts continue until mid-2025. In the meantime, utility…
The customer service industry is currently facing many challenges. During the time of COVID-19, contact centres are adapting to new working environments whilst trying to…
