digital debt collection strategies
Blog

Why Digital Debt Collection Strategies Like Rich Media Messaging Will Outlive the Pandemic

How many companies use digital debt collection strategies? What debt collection channels bring the best results? Or how difficult or easy is it to engage…

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Customer Survey
Blog

How To Increase Your RMM and SMS Survey Response Rates

Sending surveys and gathering data is critical in enhancing customer satisfaction. Research shows that 77% of customers prefer businesses that request and apply customer feedback….

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SMS Chatbot
Blog

How To Use SMS Chatbots To Enhance Customer Experience

SMS Chatbots enable you to create and deliver entire conversations without the need for agent interaction. They are perfect for automating your communications to engage…

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pay on your mobile
Blog

Smarter Mobile Payment Solution: Time to Use Rich Messaging

Mobile Payment Solution Mobile payments including mobile wallets and mobile transfers are transactions that take place on your mobile device. So, instead of paying with…

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Outbound IVR
Blog

How Outbound IVR (Interactive Voice Response) Can Benefit Your Business

Outbound IVR (Interactive Voice Response) is an automated customer service solution that sends proactive, personalized messages to customers via an interactive telephone system. It can…

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Loyalty Marketing
Blog

Mobile Loyalty Marketing: The Ultimate Way To Retain Customers

Customer loyalty is vital for your business. According to a loyalty report, 79% of customers claim that they are more likely to continue doing business…

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