What Can VoiceSage Do For You?

Our conversational messaging solutions help companies reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure your clients are ready to talk to you and complete your desired outcomes. We help you improve your conversion rates and provide self-service options around payments, logistics and transactional events, through voice, rich messaging, SMS, WhatsApp, email and social media.

BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE

Our Products

Interactive SMS

Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.

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Rich Media Messaging

Add a richer experience to your SMS by offering rich media content through personalized mobile journeys with the ability for customers to self-serve.

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VoiceSage Console

Our easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.

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RCS Fallback Solution

Our RMM Fallback solution allows messaging companies worldwide to expand RCS business messaging campaigns that can reach all smartphones.

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Voice Messaging

Interactive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.

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WhatsApp for Business

Application to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.

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Debt Collection Solution

self-service collections

Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.

Customer Service Solution

customer support business

Do you want to provide better self-service toolsreduce inbound calls, increase customer engagement or automate communication? Try conversational messaging.

Direct Marketing Solution

direct marketing solutions voicesage

VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.

What clients say about VoiceSage


PayPal
“We use VoiceSage primarily for contacting customers in arrears with PayPal. The system and platform is straightforward and easy to use – and their online user interface and portal for launching campaigns is really best in class.

From a compliance and legal perspective, we have found them professional and buttoned-up, have had no issues with them in this regard. We have also found them flexible and good partners overall where they understand our requirements, and work to our standards.” David Quin Director of Collections PayPal

Blogs and guides

News, opinion and solution guides for organizations operating contact centres

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Blog

Challenges in Becoming a Customer-Centric Company

What Is Customer Centricity? Let’s face it – becoming a customer-centric company is not easy. People get a bit confused by this term for two…

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Blog

5 Tips to Improve eCommerce Customer Journeys

About eCommerce Customer Journeys Improving eCommerce customer journeys requires more attention now than in previous years. Firstly, the online space seems to be shrinking due…

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Blog

How AI Automation Benefits Businesses

Emerging technologies have businesses on the constant lookout for a potential paradigm-shifting solution. A solution that can help a company improve its processes, increase efficiency,…

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