Business SMS, Voice & Multichannel Communications | VoiceSage

What Can VoiceSage Do For You?

VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

 

BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE

Our Products

Interactive SMS

Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.

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Rich Media Messaging

Add a richer experience to your SMS by offering rich media content through personalized mobile journeys with the ability for customers to self-serve.

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VoiceSage Console

Our easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.

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RCS Fallback Solution

Our RMM Fallback solution allows messaging companies worldwide to expand RCS business messaging campaigns that can reach all smartphones.

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Interactive Voice Messaging

Interactive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.

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WhatsApp for Business

Application to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.

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Debt Collection Solution

self-service collections

Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.

Customer Service Solution

Whether the issue is to provide better self-service toolsreduce inbound call or means to automate communication, VoiceSage can solve them all.

Direct Marketing Solution

direct marketing solutions voicesage

VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.

What clients say about VoiceSage


Home Retail Group
“The huge benefit is that we can proactively contact customers en masse without impacting the front line. VoiceSage is a very affordable and measurable solution.

We can pay as we go, which helps us calculate the cost of campaigns and is really helpful from a business case point of view. We also get a lot of support whenever we’re trying something new.” Mark Fox Contact Centre Real Time Manager Home Retail Group

Blogs and guides

News, opinion and solution guides for organizations operating contact centres

Blog

5 Tips to Reduce Inbound Call Volumes

VoiceSage’s communication channels help customer service teams deliver enhanced customer interactions and self-service tools that reduce inbound call volumes. Here are five tips to reduce…

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White Paper

eBook: Self-Serve Solutions for Financial Services

With VoiceSage, we make it easy for financial services to deploy proactive optichannel communications which is the ability to deliver the right message to the...

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Healthcare
Blog

How to Better Manage Healthcare Appointments During and After the Coronavirus Pandemic

Healthcare providers have been greatly challenged by Covid-19. According to research, 50% of doctors in Ireland feel overwhelmed. With social distancing and new measures in…

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