What Can VoiceSage Do For You?

VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

 

BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE

Our Products

Interactive SMS

Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.

READ MORE

Rich Media Messaging

Add a richer experience to your SMS by offering rich media content through personalized mobile journeys with the ability for customers to self-serve.

READ MORE

VoiceSage Console

Our easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.

READ MORE

RCS Fallback Solution

Our RMM Fallback solution allows messaging companies worldwide to expand RCS business messaging campaigns that can reach all smartphones.

READ MORE

Voice Messaging

Interactive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.

READ MORE

WhatsApp for Business

Application to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.

READ MORE

Debt Collection Solution

self-service collections

Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.

Customer Service Solution

customer support business

Whether the issues are to provide better self-service tools, reduce inbound calls, increase customer engagement or automate communication, VoiceSage can solve them all.

Direct Marketing Solution

direct marketing solutions voicesage

VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.

What clients say about VoiceSage


PayPal
“We use VoiceSage primarily for contacting customers in arrears with PayPal. The system and platform is straightforward and easy to use – and their online user interface and portal for launching campaigns is really best in class.

From a compliance and legal perspective, we have found them professional and buttoned-up, have had no issues with them in this regard. We have also found them flexible and good partners overall where they understand our requirements, and work to our standards.” David Quin Director of Collections PayPal

Blogs and guides

News, opinion and solution guides for organizations operating contact centres

manage change in contact centers illustration
White Paper

How to Manage Change in Contact Centers

As Covid-19 continues to spread around the globe, businesses are finding themselves in uncharted waters. Many processes are changing to ensure employees, customers and communities...

Download
time customers spend on hold
Blog

Ways To Reduce & Optimize The Time Customers Spend On Hold

Your average hold time says a lot about your customers. Or, more importantly, it’s a good predictor of how your customers feel about your company….

Read more
optichannel marketing
Blog

How Can Brands Improve Customer Satisfaction with Optichannel Marketing Processes?

One thing that never stops changing is customer expectations. Since the advent of sales and marketing, customer expectations have been evolving, and brands have adapted…

Read more
See All Blogs See All Guides