VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.
Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.
READ MOREAdd a richer experience to your SMS by offering rich media content through personalized mobile journeys with the ability for customers to self-serve.
READ MOREOur easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.
READ MOREOur RMM Fallback solution allows messaging companies worldwide to expand RCS business messaging campaigns that can reach all smartphones.
READ MOREInteractive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.
READ MOREApplication to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.
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Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.
Whether the issue is to provide better self-service tools, reduce inbound call or means to automate communication, VoiceSage can solve them all.
VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.
“Visual Pay is resulting in increased on-time payments and reduced cost. But ultimately, this is about keeping our customers happy.” Alasdair Skeoch Head of Credit Operations BrightHouse
In this article we want to talk about the advantages and disadvantages of push notifications vs. SMS vs. Rich Media Messaging (RMM). We want to…
