What Can VoiceSage Do For You?

VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE

Our Products

Interactive SMS

Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.

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Rich Media Messaging

Add a richer experience to your SMS by offering rich media content through personalized mobile journeys with the ability for customers to self-serve.

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VoiceSage Console

Our easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.

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RCS Fallback Solution

Our RMM Fallback solution allows messaging companies worldwide to expand RCS business messaging campaigns that can reach all smartphones.

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Voice Messaging

Interactive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.

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WhatsApp for Business

Application to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.

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Debt Collection Solution

self-service collections

Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.

Customer Service Solution

customer support business

Whether the issues are to provide better self-service tools, reduce inbound calls, increase customer engagement or automate communication, VoiceSage can solve them all.

Direct Marketing Solution

direct marketing solutions voicesage

VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.

What clients say about VoiceSage


PayPal
“We use VoiceSage primarily for contacting customers in arrears with PayPal. The system and platform is straightforward and easy to use – and their online user interface and portal for launching campaigns is really best in class.

From a compliance and legal perspective, we have found them professional and buttoned-up, have had no issues with them in this regard. We have also found them flexible and good partners overall where they understand our requirements, and work to our standards.” David Quin Director of Collections PayPal

Blogs and guides

News, opinion and solution guides for organizations operating contact centres

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Blog

Healthcare WhatsApp Chatbot: Reasons Why This Industry Needs It

WhatsApp Chatbot: Is This the Future of Healthcare? Digital transformation programs in healthcare have quickly changed the way hospitals and medical centres work. Challenges like…

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Blog

The Role of IVR Systems in Transforming Customer Experience

Doing business in the 21st century feels like an arms race, with every business competing to provide faster, better, and more comprehensive service to its…

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Blog

Customer Feedback Strategy: A Comprehensive Guide To Understand Your Audience

Customer feedback is the lifeblood of successful brands. Here is why and how you can set effective customer feedback management for your business. If you…

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