Our conversational messaging solutions help companies reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure your clients are ready to talk to you and complete your desired outcomes. We help you improve your conversion rates and provide self-service options around payments, logistics and transactional events, through voice, rich messaging, SMS, WhatsApp, email and social media.
Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.
Our easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.
Interactive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.
Application to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.
Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.
Customer Service Solution
Do you want to provide better self-service tools, reduce inbound calls, increase customer engagement or automate communication? Try conversational messaging.
Direct Marketing Solution
VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.
What clients say about VoiceSage
“The huge benefit is that we can proactively contact customers en masse without impacting the front line. VoiceSage is a very affordable and measurable solution.
We can pay as we go, which helps us calculate the cost of campaigns and is really helpful from a business case point of view. We also get a lot of support whenever we’re trying something new.”
Mark FoxContact Centre Real Time ManagerHome Retail Group
Blogs and guides
News, opinion and solution guides for organizations operating contact centres
It’s super important for financial services to focus on customer experience since it affects their customer retention, reputation, and CX operations. This could mean better…
What is Retail Customer Experience (CX)? A retail customer experience (CX) is the combination of all customer points and journeys that a retailer delivers to…
Public notice of the appointment of a process adviser Section 558J(3) of the Companies Act 2014
Pursuant to the passing of a resolution of the board of directors of VoiceSage Global Holdings DAC, Company Number 348563, on 1 March 2023, and being satisfied that Ian Barrett, KPMG is qualified in accordance with section 633 of the Companies Act 2014 (‘the Act’) for appointment as a process adviser, Ian Barrett has been appointed as process adviser for the company, in accordance with section 558E of the Act for the purpose of preparing a rescue plan in accordance with the provisions of Part 10A of the Act.
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