What Can VoiceSage Do For You?

VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

 

BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE

Our Products

Interactive SMS

Use SMS services for marketing, notifications and alerts, while letting your customers respond directly with updates to appointment reminders and reschedule payment requests.

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Rich Media Messaging

Add a richer experience to your SMS by offering rich media content through personalized mobile journeys with the ability for customers to self-serve.

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VoiceSage Console

Our easy to use platform allows you to compile everything from a simple message to automated flows that aim to increase efficiency, reduce cost and improve cx.

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RCS Fallback Solution

Our RMM Fallback solution allows messaging companies worldwide to expand RCS business messaging campaigns that can reach all smartphones.

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Interactive Voice Messaging

Interactive Voice Messaging (IVM) service is a great way to drive proactive communication with callers and route calls to the most appropriate recipient or department.

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WhatsApp for Business

Application to Person and two-way agent-to-customer messaging, interactive automated customer-journey bots, one off notifications, and promotional campaigns.

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Debt Collection Solution

self-service collections

Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.

Customer Service Solution

customer support business

Whether the issue is to provide better self-service toolsreduce inbound call or means to automate communication, VoiceSage can solve them all.

Direct Marketing Solution

direct marketing solutions voicesage

VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.

What clients say about VoiceSage


Vanquis Bank
“Customer engagement is near ‘jaw-dropping’. They are impressed and surprised at our speed of response. Sometimes technology can hinder what you’re trying to do, but VoiceSage is a real enabler.” Jim Apleby Head of Credit Operations Vanquis Bank

Blogs and guides

News, opinion and solution guides for organizations operating contact centres

pay on your mobile
Blog

Smarter Mobile Payment Solution: Time to Use Rich Messaging

Mobile Payment Solution Mobile payments including mobile wallets and mobile transfers are transactions that take place on your mobile device. So, instead of paying with…

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Outbound IVR
Blog

How Outbound IVR (Interactive Voice Response) Can Benefit Your Business

Outbound IVR (Interactive Voice Response) is an automated customer service solution that sends proactive, personalized messages to customers via an interactive telephone system. It can…

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Loyalty Marketing
Blog

Mobile Loyalty Marketing: The Ultimate Way To Retain Customers

Customer loyalty is vital for your business. According to a loyalty report, 79% of customers claim that they are more likely to continue doing business…

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