What Is Customer Centricity? Let’s face it – becoming a customer-centric company is not easy. People get a bit confused by this term for two…
Our conversational messaging solutions help companies reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure your clients are ready to talk to you and complete your desired outcomes. We help you improve your conversion rates and provide self-service options around payments, logistics and transactional events, through voice, rich messaging, SMS, WhatsApp, email and social media.
Collect payments faster in a secure, cost-effective manner using our hosted payment pages that can improve cash-flow management and payment rates by up to 65%.
Do you want to provide better self-service tools, reduce inbound calls, increase customer engagement or automate communication? Try conversational messaging.
“We use VoiceSage primarily for contacting customers in arrears with PayPal. The system and platform is straightforward and easy to use – and their online user interface and portal for launching campaigns is really best in class.
From a compliance and legal perspective, we have found them professional and buttoned-up, have had no issues with them in this regard. We have also found them flexible and good partners overall where they understand our requirements, and work to our standards.” David Quin Director of Collections PayPal