Improve Agent to Client Communications
Reminders and Notifications
Clients are too busy to check email communications. Instead, they prefer to always have access to messages without relying on internet. SMS is perfect to send important billing or policy changes. Staying up-to-date with the latest changes increases customer satisfaction.
Personalized Customer Interactions
Personalization in this digital age is absolutely necessary. It shows your firm is using latest technologies and cares about customer interactions. Personalized SMS insurance helps firms reach customers with targeted pricing, offers, and messages at the right time.
Send and Receive Documents
Document insurance claims by sending and receiving documents instantly. Instead of wasting time, money, and other resources to call your customers, you can easily request signatures via rich messages. All claims and signed policies will be updated to clients records automatically.