Improve Payment Collections
Improve payment rates while preserving a high standard of customer service and satisfaction with our SMS collection solutions. VoiceSage’s mobile payments have become the preferred payment channel after Direct Debit for both companies and clients.
Did you know that over 70% of non-direct debit customers request that payments and arrears are made through VoiceSage as opposed to calling in contact centres or using online portals?
Simplify Payment Processes
Our mobile payments solutions allow you to send advance payment notifications, allowing customers to set up customized payment plans that suit their needs and make one off payment all through SMS. Our solutions are a quick win because:
- Integrate with your existing payment processors
- No engineering is required. Get up and running in 2 days
- There are no changes to your reconciliation or cash management processes
Improve Cashflow Rates
VoiceSage’s clients improved their cashflow by decreasing late payments and arrears. Here are some of the results our clients achieved with our solutions:
- 70% reduction in outbound calls
- 40% increase in payment rates
- 30% decrease in arrears