VoiceSage Direct Marketing KPIs

56%

Increased customer engagement

48%

Increased open rates

209%

Higher response rates than any other channel

90 sec

Response rates to text messages

With 3.5 billion smartphone users in the world today, mobile advertising has become a primary focus for many businesses. How do you connect with customers, communicate with them and keep them coming back, all while boosting revenue?

VoiceSage can provide marketing departments with direct marketing solutions to improve customer engagement, increase profits, communicate more effectively and drive better results for campaigns.

 

Promote and Sell to Your Customers

An astonishing rate of 79% of customers purchase via mobile. Do you have a mobile marketing strategy in place?

Research shows that SMS open rates are as high as 98%, compared to just 20% of all emails. VoiceSage’s direct marketing solutions give businesses the ability to target campaigns to the most appropriate audience segment, based on past purchase behavior and predictive analytics.

Retailers can reach customers faster with promotional messages, product launches, new lines and offers that increase ROI and customer experience.

Use Cases:

  • Marketing and sales messaging
  • Promotions, product launches, brand awareness
  • Bots for immediate communication
  • Convert trial users into customers
  • Drive more traffic to apps and websites

Connect With Customers Faster

Did you know SMS produces engagement rates six to eight times higher than retailers normally achieve via email marketing?

The average response time for a legitimate email is about 90 minutes, compared to 90 seconds for a text message.

Direct marketing solutions like SMS, IVM and Rich Media Messaging offer immediate delivery and allow customers to make quicker decisions that are easier to scan and have greater, immediate impact.

Generate better results for your campaigns by sending messages directly to your customers’ mobile devices. Your increased open rates, click-through rates and message personalization options bring higher conversions and improved customer experience.

Main Benefits:

  • Increase your customer engagement by 56%
  • Achieve higher ROI with SMS, RMM and IVM compared to display ads and PPC
  • Drive conversions with proactive customer communication

Rich Communication Services (RCS) and Our Rich Media Messaging Fallback Solution

Use RMM to enrich conversations and expand coverage of your RCS campaigns across all mobile devices and networks.

RCS allows marketers to deliver an app-like experience via text with rich content, custom call to action buttons, and carousels to create two-way interactions that customers love.

But only aprox. 20% of devices are RCS capable today. Marketing departments can miss out on reaching out to bigger customer segments due to the lack of technology adoption.

VoiceSage can help you not to miss out on any opportunity by offering the Rich Media Messaging fallback solution. RMM basically provides all functionality of RCS and more. You are not limited by network coverage or mobile devices. And companies can stay ahead of competition without capex investment or software development time.

Contact out team to find out more about how you can reach your target audience with the right message on the right channel.

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What our clients say about VoiceSage

“The huge benefit is that we can proactively contact customers en masse without impacting the front line. VoiceSage is a very affordable and measurable solution.

We can pay as we go, which helps us calculate the cost of campaigns and is really helpful from a business case point of view. We also get a lot of support whenever we’re trying something new.”

Mark Fox

Contact Centre Real Time Manager

Home Retail Group

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Experience VoiceSage for yourself with a personalised demonstration

Book a demo with one of our customer engagement experts.
See how VoiceSage transforms outbound and inbound customer contact operations.



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BRANDS ENJOYING BETTER EFFICIENCY WITH VOICESAGE

Public notice of the appointment of a process adviser Section 558J(3) of the Companies Act 2014
Pursuant to the passing of a resolution of the board of directors of VoiceSage Global Holdings DAC, Company Number 348563, on 1 March 2023, and being satisfied that Ian Barrett, KPMG is qualified in accordance with section 633 of the Companies Act 2014 (‘the Act’) for appointment as a process adviser, Ian Barrett has been appointed as process adviser for the company, in accordance with section 558E of the Act for the purpose of preparing a rescue plan in accordance with the provisions of Part 10A of the Act.