SMS Payments make it quick and easy to collect funds from your customers. You can save time and money by instantly sending payment requests straight to your customers’ mobile phones.
Enhance your text messages with rich content like images, videos and call to action buttons. VoiceSage’s Rich Media Messaging solution has become the preferred payment channel after Direct Debit for both companies and clients. Rich media messages are:
SMS Payments enable companies to make timely, efficient and instant contact with all customers. As 78% of consumers use their mobile phone to make payments, it is the optimal communication channel to engage in conversation and guide customers to pay. The results that we’ve seen from a few of our clients are outstanding:
Mobile payments remove the barriers to the payments process and makes it frictionless. This helps to improve the overall customer journey and enhance satisfaction levels.
By allowing customers to easily pay via self-serve options wherever or whenever they choose, you can improve engagement and increase payment rates by 65%.
Mobile payments are much more cost-effective than more traditional channels like telephone and post, and also saves costs by decreasing inbound call volumes.
Automated payment reminders are sent to customers via our cloud communication platform. Upon receiving the SMS payment request, customers are provided with the outstanding amount, the deadline for the payment, and a link to a secure payment gateway. SMS Payments give customers the flexibility to choose how they would like to proceed with their payment. They can:
All credit card details are tokenized and securely stored, so customers do not need to input details for subsequent transactions. SMS payments integrate seamlessly with your chosen payment provider.
All different types of industries can benefit from using SMS Payments. Including:
Credit collection is part of doing business, but it doesn’t have to be complicated. In fact, with the right collection strategies, you can get paid quicker and deliver a better customer experience.
Remove friction at each point in your customer journeys by using VoiceSage’s proactive customer engagement tools, allowing you to maximise sales during the Golden Quarter season.
Customer experience touchpoints is where customers and business engage to exchange information, provide service, or handle transactions. Learn how you can improve this.
