videos in text messaging
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Reasons to Use Video in Your Business Text Messaging

All successful business owners do one thing right: building relationships. They don’t compromise on this. They do everything possible to strengthen the relationship with their…

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customer engagement guide
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A Simple Guide to Customer Engagement in 2023

Customer engagement is a vital part of handling your company. It affects the way you obtain new customers, retain old ones, and how much revenue…

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voicesage acquisition
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VoiceSage Acquires 2sms to Strengthen Its Presence in the U.S. Market

VoiceSage, an Irish headquartered company, a global cloud communication company, acquires 2sms  to build its presence in the U.S. market. This is our first strategic…

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customer communication
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Best Customer Communication Tips to Increase Brand Loyalty

Why Customer Communication Is the Key to Business Success Customers are at the core of every business. If you develop clear customer communication strategies, it’s…

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customer service communication
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8 Quick Win Steps to Improve Customer Service Communication

For a business to be successful, it needs customers. Let’s face it, they’re your bread and butter, so it makes perfect sense to look after…

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text messaging for education
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Text Messaging for Education: Findings & Market Trends

This article is relevant for education providers that want to increase student engagement and we’ll show you the latest ways you can use text messaging…

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hyper-personalization voicesage
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5 Hyper-Personalization Techniques Every Retailer Should Try in Their SMS Marketing Campaigns

What is Hyper-Personalization? Hyper-personalization is a new concept that responds to changing customer perceptions and market conditions at a granular level to increase customer experience…

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Customer-Centric Messaging: The Complete Guide

What Is Customer-Centric Messaging? Customer-centric messaging is the messaging that puts your customers at the heart of your business to deliver personalized, engaging, and positive…

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Healthcare WhatsApp Chatbot: Reasons Why This Industry Needs It

WhatsApp Chatbot: Is This the Future of Healthcare? Digital transformation programs in healthcare have quickly changed the way hospitals and medical centres work. Challenges like…

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ivr systems
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The Role of IVR Systems in Transforming Customer Experience

Doing business in the 21st century feels like an arms race, with every business competing to provide faster, better, and more comprehensive service to its…

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Customer Feedback Strategy: A Comprehensive Guide To Understand Your Audience

Customer feedback is the lifeblood of successful brands. Here is why and how you can set effective customer feedback management for your business. If you…

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Travel Advisor Bot voicesage
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Irish Based Tech Company Build Multilingual COVID-19 Travel Advisor Bot on WhatsApp

VoiceSage, the Irish-based tech company providing mobile communication solutions delivering millions of messages worldwide via Voice, SMS, Email, WhatsApp, and Rich Media Messaging (RMM), unveiled…

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