Future of the Contact Centre Conference 2020 - VoiceSage

Future of the Contact Centre Conference 2020

Written by

VoiceSage are excited to be sponsoring the Future of the Contact Centre Conference, as it returns to London in 2020.

This event will be taking place on the 13th February in the Victoria Park Plaza, London.

VoiceSage will be represented at the conference by our Head of Sales, Lee Trenam, our Business Development Manager, Ross Moerel, and our Marketing and Lead Generation Manager, Cristina Ionita.

The event promises to equip delegates with the techniques and tools required to implement successful contact centre strategies in a dynamic, technology driven and customer focused environment.

Over 30 innovative speakers from some of the UK’s largest companies including Sky, Vodafone and Microsoft will be attending the conference to share their insights on the evolution and future of the contact centre.

Topics to be discussed include CX innovation, the contact centre journey, customer analytics, chatbots, customer engagement, artificial intelligence, and more.

Come and join us at stand 19 to discuss how VoiceSage mobile messaging solutions can transform your customer service.

You can learn more about the event here: https://engagecustomer.com/forums/future-contact-centre-conference/

We hope to see you there!


Published on: 30th January 2020


Blogs and guides

News, opinion and solution guides for organizations operating contact centres

Retail Store
Blog

How Retailers Can Recover From the Covid-19 Crisis

Covid-19 is undoubtedly having huge implications for retailers. According to a recent survey, 85% of businesses in Ireland have either scaled back or shut down….

Read more
financial brands consumers emotions
Blog

How Financial Brands Can Appeal to Consumers’ Emotions with SMS/RMM

Creating strong emotional experiences with customers helps companies increase brand loyalty and customer lifetime value. And nothing is more capable of generating positive or negative…

Read more
automated payment reminders
Blog

Here’s How Automated Payment Reminders Can Increase Collection Rates

Late payments have become an increasing concern for businesses across the world. Prior to COVID-19, one in five businesses reported that late payments were a…

Read more

Book a Demo

Experience VoiceSage for yourself with a personalised demonstration

Book a demo with one of our customer engagement experts.
See how VoiceSage transforms outbound and inbound customer contact operations.



Book a Demo