Future of the Contact Centre Conference 2020

Written by
Spread the love

VoiceSage are excited to be sponsoring the Future of the Contact Centre Conference, as it returns to London in 2020.

This event will be taking place on the 13th February in the Victoria Park Plaza, London.

VoiceSage will be represented at the conference by our Head of Sales, Lee Trenam, our Business Development Manager, Ross Moerel, and our Marketing and Lead Generation Manager, Cristina Ionita.

The event promises to equip delegates with the techniques and tools required to implement successful contact centre strategies in a dynamic, technology driven and customer focused environment.

Over 30 innovative speakers from some of the UK’s largest companies including Sky, Vodafone and Microsoft will be attending the conference to share their insights on the evolution and future of the contact centre.

Topics to be discussed include CX innovation, the contact centre journey, customer analytics, chatbots, customer engagement, artificial intelligence, and more.

Come and join us at stand 19 to discuss how VoiceSage mobile messaging solutions can transform your customer service.

You can learn more about the event here: https://engagecustomer.com/forums/future-contact-centre-conference/

We hope to see you there!

Find out how VoiceSage’s Customer Service Solutions can enhance contact centres:

Developing A Complete Contact Centre Strategy

How to Decrease Costs in Contact Centres

Inbound Contact Center Metrics and How to Track Customer Success


Published on: 30th January 2020


Blogs and guides

News, opinion and solution guides for organizations operating contact centres

voicesage whatsapp chatbot healthcare hero image
Blog

Healthcare WhatsApp Chatbot: Reasons Why This Industry Needs It

WhatsApp Chatbot: Is This the Future of Healthcare? Digital transformation programs in healthcare have quickly changed the way hospitals and medical centres work. Challenges like…

Read more
ivr systems
Blog

The Role of IVR Systems in Transforming Customer Experience

Doing business in the 21st century feels like an arms race, with every business competing to provide faster, better, and more comprehensive service to its…

Read more
customer feedback hero image
Blog

Customer Feedback Strategy: A Comprehensive Guide To Understand Your Audience

Customer feedback is the lifeblood of successful brands. Here is why and how you can set effective customer feedback management for your business. If you…

Read more

Book a Demo

Experience VoiceSage for yourself with a personalised demonstration

Book a demo with one of our customer engagement experts.
See how VoiceSage transforms outbound and inbound customer contact operations.



Book a Demo