Omnichannel Archives - VoiceSage
Mobile Messaging
Blog

How to Use Rich Media Messaging Builder’s Features to Send Critical Information

According to a recent survey, 92% of participants claim that transforming digital communication is highly critical in order to address the business challenges brought by…

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Blog

5 Tips to Reduce Inbound Call Volumes

VoiceSage’s communication channels help customer service teams deliver enhanced customer interactions and self-service tools that reduce inbound call volumes. Here are five tips to reduce…

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Blog

8 Ways to Collect Phone Numbers for Your Rich Media Messaging Campaigns

Compared to emails, mobile messages like rich media and SMS are more effective at getting messages in front of customers. Text messages have an open…

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Blog

What’s Your RCS Fallback? Choose Rich Media Messaging (RMM) instead of SMS

Rich Communication Service (RCS) is the future of texting on your phone. This service adds a richer experience to text messages by offering a higher…

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Blog

Rich Communication Services: The Benefits and Drawbacks

SMS has been around for 27 years and in that time, it’s evolved to become one of the most valuable go-to marketing channels available. Marketers…

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omnichannel vs. multichannel marketing
Blog

Omnichannel vs Multichannel Marketing Mystery Solved

When it comes to audience outreach, two terms that often come up are omnichannel vs. multichannel marketing. They’re used interchangeably to reference targeting customers on…

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