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Read more8 Ways to Collect Phone Numbers for Your Rich Media Messaging Campaigns
Compared to emails, mobile messages like rich media and SMS are more effective at getting messages in front of customers. Text messages have an open…
Compared to emails, mobile messages like rich media and SMS are more effective at getting messages in front of customers. Text messages have an open…
Rich Communication Service (RCS) is the future of texting on your phone. This service adds a richer experience to text messages by offering a higher…
SMS has been around for 27 years and in that time, it’s evolved to become one of the most valuable go-to marketing channels available. Marketers…
When it comes to audience outreach, two terms that often come up are omnichannel vs. multichannel marketing. They’re used interchangeably to reference targeting customers on…
For a long time, the debt collection process has favored businesses. Instead of creating custom processes that cater to the needs of each customer, collection…
In January, VoiceSage conducted a special roundtable event with our partners at the UK Contact Centre Forum on the important contact centre industry issue of…
