Cristina Ionita, Author at VoiceSage
Blog

How to Win-back Lapsed Customers with an Improved Digital Customer Experience

Lapsed customers — people who haven’t come back to buy in an expected amount of time — are a consequence of doing business. In fact,…

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Blog

What’s Your RCS Fallback? Choose Rich Media Messaging (RMM) instead of SMS

Rich Communication Service (RCS) is the future of texting on your phone. This service adds a richer experience to text messages by offering a higher…

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Blog

How to Create a Digital Marketing Strategy That Slows Customer Churn

In ecommerce, a lot of work goes into keeping customers happy. That’s why it hurts when they leave your business. You’ve spent hundreds or thousands…

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