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Read moreCommon IVR Call Centre Problems and How to Avoid Them
If you’ve called a call centre number recently, then you’ve dealt with an interactive voice response (IVR) system. You’ll recognize it as the automated voice…
If you’ve called a call centre number recently, then you’ve dealt with an interactive voice response (IVR) system. You’ll recognize it as the automated voice…
As the world continues to cope with Covid-19 and the future implications remain uncertain, it is essential for utilities companies to focus on what they…
We are constantly upgrading our products and services with engaging features and the most recent addition is the new barcode functionality. This function helps enterprises…
Due to the recent Coronavirus outbreak in China, as well as other countries in Asia, Europe, America and Africa, people from the rest of the…
Fulfilling the promise of a customer-centric experience for banks and personal finance apps is an enormous effort at scale. Using SMS campaign ideas is one…
As a marketer, there’s no shortage of tools available to you. Beacon marketing is one of the newest techs available. It involves using Bluetooth Low…
