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Conversational Marketing Is the New Direct Marketing

Conversational marketing is a new buzzword in the sales, business, and marketing worlds. Not only it can be used as a tool to boost sales,…

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How to Make Every Customer Interaction Enjoyable

For companies trying to improve their brand image, having positive customer interactions is critical. When your business gets brought up in a conversation, are people…

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What Communication Method Works Best for Late Payments? Text, Phone Call, or Email?

Debt collectors have various stages in the processing of recovering late payments. Some of the methods and techniques they use involve multiple communication channels, depending…

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VoiceSage Acquires 2sms to Strengthen Its Presence in the U.S. Market

VoiceSage, an Irish headquartered company, a global cloud communication company, acquires 2sms  to build its presence in the U.S. market. This is our first strategic…

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Best Customer Communication Tips to Increase Brand Loyalty

Why Customer Communication Is the Key to Business Success Customers are at the core of every business. If you develop clear customer communication strategies, it’s…

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8 Quick Win Steps to Improve Customer Service Communication

For a business to be successful, it needs customers. Let’s face it, they’re your bread and butter, so it makes perfect sense to look after…

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