Optichannel
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How to Speed Up Your Debt Collection Process with Omnichannel Communication

For a long time, the debt collection process has favored businesses. Instead of creating custom steps in the debt collection process that cater to the…

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Top 3 Reasons for Building an Effective Text Messaging Strategy

SMS is a simple way to get your messages across to customers or users. Texting boots greater immediacy compared to other marketing tools, and we…

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ai automation
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How AI Automation Benefits Businesses

Emerging technologies have businesses on the constant lookout for a potential paradigm-shifting solution. A solution that can help a company improve its processes, increase efficiency,…

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Personalization Myths and Truths: Achieve the Right Growth

Personalization Myths that Prevent Progression Myth #1: Personalization is ineffective Although personalizing customer experiences don’t happen overnight, there is proof that it’s worthwhile doing. According…

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Conversational Marketing Is the New Direct Marketing

Conversational marketing is a new buzzword in the sales, business, and marketing worlds. Not only it can be used as a tool to boost sales,…

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late payments
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What Communication Method Works Best for Late Payments? Text, Phone Call, or Email?

Debt collectors have various stages in the processing of recovering late payments. Some of the methods and techniques they use involve multiple communication channels, depending…

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