The world of mobile banking is ever-evolving. With features like rich media messaging (RMM) and rich communication services (RCS), customers don’t have to leave a…
When your customers think about debt collection, the first thing to come to mind might be traditional collection strategies. This is where they receive an…
SMS is one of the most personal ways to connect with your customers. Your messages show up next to texts about weekend plans and quick…
Not so long ago, it was normal for customers to round up their cash and cheques, drive to their local bank, and then wait in…
Digital transformation in financial services has changed the way people manage their money. From sophisticated mobile banking apps to personalized text message services, the banking…
For a long time, the debt collection process has favored businesses. Instead of creating custom processes that cater to the needs of each customer, collection…
