debt collection strategies VoiceSage
Blog

How Not to Annoy Customers With Debt Collection Strategies

When your customers think about debt collection, the first thing to come to mind might be traditional collection strategies. This is where they receive an…

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Blog

11 Financial Service SMS Templates For You to Steal

SMS is one of the most personal ways to connect with your customers. Your messages show up next to texts about weekend plans and quick…

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Banks
Blog

How to Safely Navigate Digital Transformation in Banking

Not so long ago, it was normal for customers to round up their cash and cheques, drive to their local bank, and then wait in…

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Trends
Blog

3 Trends Leading the Way to Digital Transformation in Financial Services in 2019

Digital transformation in financial services and banking has changed the way people manage their money. From sophisticated mobile banking apps to personalized text message services,…

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Faster Repayment
Blog

5 Credit Collection Strategies for Faster Repayment (and Better CX)

Missed payments aren’t always intentional — customers forget or they think they’ve already paid. Credit collection is part of doing business, but it doesn’t have…

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Financial Services Buildings
Blog

Why Rich Communication Services (RCS) Will Be Non-Negotiable for Digital CX in Financial Services

For the most part, customer outreach in the finance industry consists of a multi-channel approach, consisting of some combination of email, phone calls, SMS, Apps,…

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