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Read moreHow to Safely Navigate Digital Transformation in Banking
Not so long ago, it was normal for customers to round up their cash and cheques, drive to their local bank, and then wait in…
Not so long ago, it was normal for customers to round up their cash and cheques, drive to their local bank, and then wait in…
Digital transformation in financial services and banking has changed the way people manage their money. From sophisticated mobile banking apps to personalized text message services,…
For a long time, the debt collection process has favored businesses. Instead of creating custom steps in the debt collection process that cater to the…
Missed payments aren’t always intentional — customers forget or they think they’ve already paid. Credit collection is part of doing business, but it doesn’t have…
For the most part, customer outreach in the finance industry consists of a multi-channel approach, consisting of some combination of email, phone calls, SMS, Apps,…
Companies across the world lose millions each year, writing off bad debts as the result of a slow and ineffective debt-collection process. In 2016, UK…
