We would like to invite you to join us for a breakfast briefing on February 26th, 8.30 am at Westbury Hotel, Dublin 2. In conjunction with CCMA (Customer Contact Management Association) we are holding a practical session on streamlining and removing barriers for your customers to make payments.
Cutting through the noise to engage your customer at that crucial point in the payment journey has never been more complex. Nobody knows this better than people in Credit Control. Andy McNulty, Accounts Receivable Manager of SSE, has developed a detailed strategy to deal with this multifaceted issue and will bring you through their methodologies.
VoiceSage Head of Product, Matt Weil, will also shed some light on how integrated payment gateways are changing the debt collections process. He will also discuss how Rich Communication Service (RCS), will be a game changer for handset messaging and what VoiceSage are doing to service this solution.
We’re looking forward to seeing you there for what we hope will be a very informative and relevant discussion.
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