VoiceSage And GEMA MEA To Drive Synergy And Scale From New Global Business Comms Partnership - VoiceSage

VoiceSage And GEMA MEA To Drive Synergy And Scale From New Global Business Comms Partnership

3 minutes to read Written by

VoiceSage and GEMA MEA join forces to offer global cloud-based communications offering

Dublin & Birmingham, August 1, 2017 – VoiceSage, the customer communications services leader, has announced a landmark strategic alliance with the enterprise mobility leader GEMA MEA, a licensee member of GEMA.

The deal centers on the two partners integrating VoiceSage’s award winning interactive cloud-based messaging platform solutions into this leading technology and mobility specialist’s product and services suite to deliver compelling communications offerings for its carrier and enterprise customer base in the Middle East, Africa and Pakistan.

That offering will focus on VoiceSage for streamlining customer contact processes, with VoiceSage CEO James J Kett pointing out that, “There’s a technical and cultural synergy between VoiceSage and GEMA MEA apparent in our joint commitment to building trusted long term relationships with our corporate customer bases.”

Synergy and scale

“We anticipate that this alliance will allow us to meet the needs of businesses across our key retail, financial, telecommunications, logistics and banking markets, but on a much bigger global basis,” he added.

GEMA MEA’s CEO Zoff Khan, added, “We’re delighted to be working with such an innovative company as VoiceSage.

“When we looked at potential partners in this vital space we had to make sure any solution would deliver both functional synergy and scale.

“VoiceSage’s cloud solution does that, and more.”


Published on: 1st August 2017


Blogs and guides

News, opinion and solution guides for organizations operating contact centres

Blog

5 Tips to Reduce Inbound Call Volumes

VoiceSage’s communication channels help customer service teams deliver enhanced customer interactions and self-service tools that reduce inbound call volumes. Here are five tips to reduce…

Read more
White Paper

eBook: Self-Serve Solutions for Financial Services

With VoiceSage, we make it easy for financial services to deploy proactive optichannel communications which is the ability to deliver the right message to the...

Download
Healthcare
Blog

How to Better Manage Healthcare Appointments During and After the Coronavirus Pandemic

Healthcare providers have been greatly challenged by Covid-19. According to research, 50% of doctors in Ireland feel overwhelmed. With social distancing and new measures in…

Read more

Book a Demo

Experience VoiceSage for yourself with a personalised demonstration

Book a demo with one of our customer engagement experts.
See how VoiceSage transforms outbound and inbound customer contact operations.



Book a Demo