Paul Cogan, Author at VoiceSage
ecommerce business
Blog

5 Factors That Stunt the Growth of Your Ecommerce Business (and How to Fix Them!)

When it comes to e-commerce, customers have all the power. Whether it’s the fact that satisfied customers are likely to spend more or the fact…

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data security best practices
Blog

Mobile Messaging and the Implications on Data Security Best Practices

According to several news outlets, Facebook is planning to merge messaging in WhatsApp, Instagram, and Messenger some time in early 2020. This merger is expected…

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Blog

Customer Experience Conference London 2019

One of the UK’s foremost customer experience conferences is coming to London this February. VoiceSage are delighted to be sponsoring the event. This is a…

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Blog

Here’s Why Your Digital Customer Journey is Costing You Money

When customers walk into a brick-and-mortar store, it’s easy to find out how they got there and what they’re looking for. You can ask them…

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cash register credit collections
Blog

Customer Journey Stages: Credit Collection with Proactive Messaging [Part 4/4]

This is part 4 of our 4 part Customer Journey Stages series. Click below to view the following stages: Part 1: Gaining Customer Insight Part…

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