Paul Cogan, Author at VoiceSage
business debt solutions
Blog

The Secret To Lowering Business Debt Is Right In Front Of You

In this article, we will reveal the secret to reducing business debt in retail. In theory, store credit cards are good for your business. They…

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Blog

How to Use Touchpoint Marketing to Engage and Retain Retail Customers

Touchpoint marketing is engaging with customers through various mediums at different points in the customer journey. By reaching out to customers at different points along…

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Blog

PSD2 and Open Banking: What You Need to Know About Innovation in Mobile Finance

The world of mobile banking is ever-evolving. With features like rich media messaging (RMM) and rich communication services (RCS), customers don’t have to leave a…

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Blog

SMS and MMS: What’s the Difference?

Now more than ever, people use their phones to connect with the world around them. They share voice and video files, shop, pay bills, and…

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debt collection strategies VoiceSage
Blog

How Not to Annoy Customers With Debt Collection Strategies

When your customers think about debt collection, the first thing to come to mind might be traditional collection strategies. This is where they receive an…

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Blog

The Secret to Reducing Avoidable Inbound Calls to Customer Service Teams

Pretend for a minute that you work for an enterprise B2C company. Your company wants to reduce inbound calls, so you invested in a few…

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