Banks
Blog

How to Safely Navigate Digital Transformation in Banking

Not so long ago, it was normal for customers to round up their cash and cheques, drive to their local bank, and then wait in…

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E-commerce Site
Blog

5 Factors That Stunt the Growth of Your Ecommerce Business (and How to Fix Them!)

When it comes to ecommerce, customers have all the power. Whether it’s the fact that satisfied customers are likely to spend more or the fact…

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Trends
Blog

3 Trends Leading the Way to Digital Transformation in Financial Services in 2019

Digital transformation in financial services and banking has changed the way people manage their money. From sophisticated mobile banking apps to personalized text message services,…

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Data Protection
Blog

Mobile Messaging and the Implications on Data Security Best Practices

According to several news outlets, Facebook is planning to merge messaging in WhatsApp, Instagram, and Messenger some time in early 2020. With user information being…

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Blog

Customer Experience Conference London 2019

One of the UK’s foremost customer experience conferences is coming to London this February. VoiceSage are delighted to be sponsoring the event. This is a…

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Money
Blog

Here’s Why Your Digital Customer Journey is Costing You Money

When customers walk into a brick-and-mortar store, it’s easy to find out how they got there and what they’re looking for. You can ask them…

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