Decrease Contact Centre Costs
Blog

How to Decrease Costs in Contact Centres

The customer service industry is currently facing many challenges. During the time of COVID-19, contact centres are adapting to new working environments whilst trying to…

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Blog

5 Tips to Reduce Inbound Call Volumes

VoiceSage’s communication channels help customer service teams deliver enhanced customer interactions and self-service tools that reduce inbound call volumes. Here are five tips to reduce…

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automated payment reminders
Blog

Here’s How Automated Payment Reminders Can Increase Collection Rates

Late payments have become an increasing concern for businesses across the world. Incorporating automated SMS payment reminders into customer communications is a simple solution that…

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customer experience in utilities
Blog

Transform Customer Experience in Utilities During Times of Crisis Like COVID-19 Pandemic

As the world continues to cope with Covid-19 and the future implications remain uncertain, it is essential for utilities companies to focus on what they…

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Remote Working
Blog

How to Support Remote Contact Centers: Give Agents the Resources They Need to Keep Your Business Functioning at Its Best

As Covid-19 continues to spread around the globe, businesses are finding themselves in uncharted waters. Many processes are changing to ensure employees, customers and communities…

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automated messages
Blog

The Need for Automated Messages in Customer Service Teams

Is there a need for automated messages in customer service teams? For sure. Many companies are trying to deliver a hyper-personal experience by responding to…

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Public notice of the appointment of a process adviser Section 558J(3) of the Companies Act 2014
Pursuant to the passing of a resolution of the board of directors of VoiceSage Global Holdings DAC, Company Number 348563, on 1 March 2023, and being satisfied that Ian Barrett, KPMG is qualified in accordance with section 633 of the Companies Act 2014 (‘the Act’) for appointment as a process adviser, Ian Barrett has been appointed as process adviser for the company, in accordance with section 558E of the Act for the purpose of preparing a rescue plan in accordance with the provisions of Part 10A of the Act.
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