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How Retail Mobile Marketing Can Maximise Sales

Retail mobile marketing is becoming more important than ever. Last year was difficult for the UK retail industry. Two separate reports cited 2019 as “the…

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Housing Associations
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SMS For Housing Associations: How To Effectively Communicate With Residents

As times are constantly changing, housing associations must consistently re-evaluate their efforts, and implement the best strategies in order to optimize communications with residents. While…

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Retail Store
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How Retailers Can Recover From the Covid-19 Crisis

Covid-19 is undoubtedly having huge implications for retailers. According to a recent survey, 85% of businesses in Ireland have either scaled back or shut down….

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financial brands consumers emotions
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How Financial Brands Can Appeal to Consumers’ Emotions with SMS/RMM

Creating strong experiences and appealing to consumers’ emotions helps financial brands increase loyalty and customer lifetime value. And nothing is more capable of generating positive…

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automated payment reminders
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Here’s How Automated Payment Reminders Can Increase Collection Rates

Late payments have become an increasing concern for businesses across the world. Incorporating automated SMS payment reminders into customer communications is a simple solution that…

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Common IVR Call Centre Problems and How to Avoid Them

If you’ve called a call centre number recently, then you’ve dealt with an interactive voice response (IVR) system. You’ll recognize it as the automated voice…

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