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How to Create Great Retail Customer Experience (CX)

What is Retail Customer Experience (CX)? A retail customer experience (CX) is the combination of all customer points and journeys that a retailer delivers to…

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How to Use Text Messaging for Events and Conferences

There is a use for text messaging in every industry, that’s what experience has taught us. And coordinating an event or a conference is not…

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8 Benefits of Collecting Customer Feedback Throughout the Customer Journey

Every business has one goal: to make customers happy. After all, without happiness, you’re not likely to make many sales. But keeping customers happy is…

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How Mobile Technology Has Changed Business Communications

Curious about how mobile technology has changed business communication in modern times? The advancement of mobile technology has turned the average citizen into a techie. 74% of…

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How AI Can Power Customer Conversations

Artificial intelligence is changing customer interactions with companies. You can see it everywhere, from voice to text communication. For example, when calling customer service, you don’t…

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VoiceSage Improves Business-Customer Communications Further

VoiceSage is a global communication platform that centralizes all your business-customer communications into a single view. We are delighted to announce that we made significant…

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