Matthew Weil, Author at VoiceSage
Meter Reading
Blog

Smartphone Meter Reading: The Interim Solution to Smart Meters

Due to Covid-19, the UK government’s current smart meter rollout obligation has been extended and will see rollouts continue until mid-2025. In the meantime, utility…

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automated messages
Blog

The Need for Automated Messages in Customer Service Teams

Is there a need for automated messages in customer service teams? For sure. Many companies are trying to deliver a hyper-personal experience by responding to…

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Blog

8 Ways to Collect Phone Numbers for Your Rich Media Messaging Campaigns

Compared to emails, mobile messages like rich media and SMS are more effective at getting messages in front of customers. Text messages have an open…

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Rich Media Messaging
Blog

How to Manage Customer Support With Rich Media Content

The quality of support you provide customers can make or break your business. In fact, customers use quality to decide whether or not they’ll come…

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Proximity Marketing
Blog

How to Use Proximity Marketing to Improve Customer Engagement

When it comes to marketing in the finance industry, there are a few ways to get your products and services in front of people. You…

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WhatsApp For Business
Blog

WhatsApp for Business: How to Get Started

Despite the promise of WhatsApp for business to boost customer engagement, it’s important not to jump the gun. Its potential as a customer comms platform will be severely restricted while FaceBook gradually transform into a B2C messaging platform. 

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