business customer communications
Blog

VoiceSage Improves Business-Customer Communications Further

VoiceSage is a global communication platform that centralizes all your business-customer communications into a single view. We are delighted to announce that we made significant…

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push notifications hero image
Blog

Push Notifications vs. SMS vs. Rich Media Messaging: Popularity, Cost, Trends, Engagement Rates, Opt-ins

In this article we want to talk about the advantages and disadvantages of push notifications vs. SMS vs. Rich Media Messaging (RMM). We want to…

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SMS Chatbot
Blog

How To Use SMS Chatbots To Enhance Customer Experience

SMS Chatbots enable you to create and deliver entire conversations without the need for agent interaction. They are perfect for automating your communications to engage…

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Meter Reading
Blog

Smartphone Meter Reading: The Interim Solution to Smart Meters

Due to Covid-19, the UK government’s current smart meter rollout obligation has been extended and will see rollouts continue until mid-2025. In the meantime, utility…

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automated messages
Blog

The Need for Automated Messages in Customer Service Teams

Is there a need for automated messages in customer service teams? For sure. Many companies are trying to deliver a hyper-personal experience by responding to…

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Blog

8 Ways to Collect Phone Numbers for Your Rich Media Messaging Campaigns

Compared to emails, mobile messages like rich media and SMS are more effective at getting messages in front of customers. Text messages have an open…

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