business customer communications
Blog

VoiceSage Improves Business-Customer Communications Further

VoiceSage is a global communication platform that centralizes all your business-customer communications into a single view. We are delighted to announce that we made significant…

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push notifications hero image
Blog

Push Notifications vs. SMS vs. Rich Media Messaging: Popularity, Cost, Trends, Engagement Rates, Opt-ins

In this article we want to talk about the advantages and disadvantages of push notifications vs. SMS vs. Rich Media Messaging (RMM). We want to…

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SMS Chatbot
Blog

How To Use SMS Chatbots To Enhance Customer Experience

SMS Chatbots enable you to create and deliver entire conversations without the need for agent interaction. They are perfect for automating your communications to engage…

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Meter Reading
Blog

Smartphone Meter Reading: The Interim Solution to Smart Meters

Due to Covid-19, the UK government’s current smart meter rollout obligation has been extended and will see rollouts continue until mid-2025. In the meantime, utility…

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Mobile Messaging
Blog

How to Use Rich Media Messaging Builder’s Features to Send Critical Information

According to a recent survey, 92% of participants claim that transforming digital communication is highly critical in order to address the business challenges brought by…

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Remote Working
Blog

How to Support Remote Contact Centers: Give Agents the Resources They Need to Keep Your Business Functioning at Its Best

As Covid-19 continues to spread around the globe, businesses are finding themselves in uncharted waters. Many processes are changing to ensure employees, customers and communities…

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