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Challenges in Becoming a Customer-Centric Company

What Is Customer Centricity? Let’s face it – becoming a customer-centric company is not easy. People get a bit confused by this term for two…

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How AI Can Improve Customer Experience

Ever wondered how AI can improve customer experience? Leveraging AI in the 21st century is necessary to improve business efficiency. Firstly, artificial intelligence has become…

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7 Steps to Ensure a Top-Notch Customer Experience for Gen Z

Here’s some news for those that still associate Gen Zer’s with teenagers hanging out on Tik-Tok and criticizing Boomers for the climate crisis: Gen Z…

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6 Nonverbal Website Hacks to Keep Customers Engaged

Keeping customers engaged on your website has many benefits, and increasing your sales is one of them. However, can you achieve this without being vocal…

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How to Make Every Customer Interaction Enjoyable

For companies trying to improve their brand image, having positive customer interactions is critical. When your business gets brought up in a conversation, are people…

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A Simple Guide to Customer Engagement in 2022

Customer engagement is a vital part of handling your company. It affects the way you obtain new customers, retain old ones, and how much revenue…

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