Outbound IVR
Blog

How Outbound IVR (Interactive Voice Response) Can Benefit Your Business

Outbound IVR (Interactive Voice Response) is an automated customer service solution that sends proactive, personalized messages to customers via an interactive telephone system. It can…

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Mobile Messaging
Blog

How to Use Rich Media Messaging Builder’s Features to Send Critical Information

According to a recent survey, 92% of participants claim that transforming digital communication is highly critical in order to address the business challenges brought by…

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Local Authorities Building
Blog

Effective Communication Solutions for Local Authorities

During these unprecedented times, budgets are tightening, and many services may be affected. Local authorities require new ways to reduce costs while maintaining a high…

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Blog

How Rich Media Messaging and SMS Solutions Can Help Restaurants During and After COVID-19

With bars and restaurants reopening in many countries, new safety measures are being implemented. Businesses are required to make a number of adjustments to their…

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Healthcare
Blog

How to Better Manage Healthcare Appointments During and After the Coronavirus Pandemic

Healthcare providers have been greatly challenged by Covid-19. According to research, 50% of doctors in Ireland feel overwhelmed. With social distancing and new measures in…

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Blog

How to Adjust Your Collections Strategy for Business Recovery

Covid-19 is continuing to have drastic effects on businesses across the globe. In an effort to keep people safe and slow down the spread, many…

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