Lee Trenam, Author at VoiceSage
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Blog

How Optichannel Communication Speeds Up Your Debt Collection Process

For a long time, the debt collection process has favored businesses. Instead of creating custom processes that cater to the needs of each customer, collection…

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Golden Quarter Sales
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Automating retail’s Golden Quarter customer journey with proactive communications

Is it too early to mention Black Friday, Cyber Monday and the holiday shopping period? Not for retail brands ramping up for their promotions around…

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Blog

Rich Communication Services: The Benefits and Drawbacks

(Updated 25th September 2018 – click here for the latest RCS news) Rich Communication Services (RCS) messaging has been in the works for a while….

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