Gregg Kilkenny, Author at VoiceSage
Blog

11 Financial Service SMS Templates For You to Steal

SMS is one of the most personal ways to connect with your customers. Your messages show up next to texts about weekend plans and quick…

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omnichannel vs. multichannel marketing
Blog

Omnichannel vs Multichannel Marketing Mystery Solved

When it comes to audience outreach, two terms that often come up are omnichannel vs. multichannel marketing. They’re used interchangeably to reference targeting customers on…

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Customer Shopping on Ecommerce Site
Blog

How to Fix Gaps in Your Ecommerce Customer Journey Map and Improve CX

As an ecommerce seller, you might see someone click through an ad or social post and clock that as a win. But if there’s no…

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Trends
Blog

3 Trends Leading the Way to Digital Transformation in Financial Services in 2019

Digital transformation in financial services has changed the way people manage their money. From sophisticated mobile banking apps to personalized text message services, the banking…

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Blog

VoiceSage CCMA Event

We would like to invite you to join us for a breakfast briefing on February 26th, 8.30 am at Westbury Hotel, Dublin 2. In conjunction…

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Faster Repayment
Blog

5 Credit Collection Strategies for Faster Repayment (and Better CX)

Missed payments aren’t always intentional — customers forget or they think they’ve already paid. Credit collection is part of doing business, but it doesn’t have…

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