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Essential Marketing Tips to Improve Customer Retention

Marketing professionals have been in charge of customer acquisition, but their focus is likely to change on improving customer retention, according to Gartner. If demand…

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Conversational Marketing Is the New Direct Marketing

Conversational marketing is a new buzzword in the sales, business, and marketing worlds. Not only it can be used as a tool to boost sales,…

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How to Make Every Customer Interaction Enjoyable

For companies trying to improve their brand image, having positive customer interactions is critical. When your business gets brought up in a conversation, are people…

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Reasons to Use Video in Your Business Text Messaging

All successful business owners do one thing right: building relationships. They don’t compromise on this. They do everything possible to strengthen the relationship with their…

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A Simple Guide to Customer Engagement in 2023

Customer engagement is a vital part of handling your company. It affects the way you obtain new customers, retain old ones, and how much revenue…

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Best Customer Communication Tips to Increase Brand Loyalty

Why Customer Communication Is the Key to Business Success Customers are at the core of every business. If you develop clear customer communication strategies, it’s…

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