pay on your mobile
Blog

Smarter Mobile Payment Solution: Time to Use Rich Messaging

Mobile Payment Solution Mobile payments including mobile wallets and mobile transfers are transactions that take place on your mobile device. So, instead of paying with…

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Outbound IVR
Blog

How Outbound IVR (Interactive Voice Response) Can Benefit Your Business

Outbound IVR (Interactive Voice Response) is an automated customer service solution that sends proactive, personalized messages to customers via an interactive telephone system. It can…

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Loyalty Marketing
Blog

Mobile Loyalty Marketing: The Ultimate Way To Retain Customers

Customer loyalty is vital for your business. According to a loyalty report, 79% of customers claim that they are more likely to continue doing business…

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MEF Connect Rich Communications
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MEF Connect Rich Communications Key Takeaways

I recently virtually attended the 3-day event at MEF Connect Rich Communications. The event was designed to bring together enterprises, brands, and agencies from around…

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Meter Reading
Blog

Smartphone Meter Reading: The Interim Solution to Smart Meters

Due to Covid-19, the UK government’s current smart meter rollout obligation has been extended and will see rollouts continue until mid-2025. In the meantime, utility…

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Decrease Contact Centre Costs
Blog

How to Decrease Costs in Contact Centres

The customer service industry is currently facing many challenges. During the time of COVID-19, contact centres are adapting to new working environments whilst trying to…

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