MEF Connect Rich Communications
Blog

MEF Connect Rich Communications Key Takeaways

I recently virtually attended the 3-day event at MEF Connect Rich Communications. The event was designed to bring together enterprises, brands, and agencies from around…

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Financial Services Buildings
Blog

Why Rich Communication Services (RCS) Will Be Non-Negotiable for Digital CX in Financial Services

For the most part, customer outreach in the finance industry consists of a multi-channel approach, consisting of some combination of email, phone calls, SMS, Apps,…

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Reading Message
Blog

Rich Communication Services [RCS Messaging]: The Latest RCS News and Updates

What is Rich Communication Services (RCS) Messaging?  Rich Communication Services (RCS) is a protocol between mobile network providers and between phones and carriers. Currently being…

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