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AI in Customer Support: The Next Revolution in Customer Service [with Examples]

AI in customer support is like having a virtual assistant that can answer questions and solve problems for customers. Just as a personal assistant can…

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automated customer service
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Automated Customer Service Interactions in 2022

McKinsey reports that 29% of customer support tasks can be automated. Automated customer service, if properly carried out, can alleviate the stress on human customer…

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