Outbound IVR
Blog

How Outbound IVR (Interactive Voice Response) Can Benefit Your Business

Outbound IVR (Interactive Voice Response) is an automated customer service solution that sends proactive, personalized messages to customers via an interactive telephone system. It can…

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Blog

Common IVR Call Centre Problems and How to Avoid Them

If you’ve called a call centre number recently, then you’ve dealt with an interactive voice response (IVR) system. You’ll recognize it as the automated voice…

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Blog

Outbound Interactive Voice Messaging For Contact Centres

For some reason, outbound interactive voice messaging gets less love as an omnichannel asset than it deserves. Whilst VoiceSage is a big proponent of other…

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