VoiceSage makes it very simple to get paid by your debtors. We can augment your dunning and collections process, allowing your debtors to self-serve their payments and reminding them when their payments are due. We support both card and telephone based payments, and we connect directly to your existing payment infrastructure so you don’t have to change your processes or reconciliation.
Instead of spending time calling your debtors asking for payment, our system will call them for you and only connect you once they are ready to pay. This frees up your team’s time to work with debtors who need a tailored credit solution. Whatever you agree with your debtors, we can prompt them to pay what they owe, when they owe it.
Our customers have reported that when they started to use VoiceSage to augment their dunning and collections process, in addition to the increase in their cash-flow, they see a reduction in enforcement actions (legal action or disconnection of service) by c. 20%. They also saw both a decrease in complaints arising from collections and an increase in customer satisfaction scores.