INDUSTRIES
A better way to connect

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VoiceSage’s powerful on-line suite of proactive, customer contact solutions enables a smarter way to engage with customers.

With proactive automated voice and SMS messaging, VoiceSage send personalised messages at each stage of the customer journey. From ordering, bookings, confirmations, payments, incidence alerts, and surveys, craft contact strategies that improve performance, reduce overheads and increase customer satisfaction.

Manage orders, deliveries and appointment modules and to interact with more customers, through multiple channels, faster with better results.

Retail

Delight customers with a flawless multi-channel customer experience. From marketing, orders, deliveries through to collections and customer feedback manage each stage of the customer journey effortlessly.

With interactive customer messaging, engage more effectively with the right message at the right time via the right channel. Reduce costs and improve performance. It is as simple as that.

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Utilities

Deliver a better customer experience and improve customer satisfaction.

Streamline customer contact by using proactive messaging alerts, inform customers quickly about service outages, request meter readings or capture real-time actionable feedback with no agent involvement.

Reduce call volumes, contact costs and a deliver a seamless multi-channel customer experience.

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Debt Collections

Enhance collections strategies with proactive customer contact with voice, text and visual messaging campaigns. From early through to late stage debt deploy innovative contact strategies to proactively engage customers, improve response rates and collections whilst promoting positive customer relationships meeting all compliance regulations.

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Financial Services

Create and deploy innovate customer contact strategies that engages customers in conversations about what you want, when they want on their device of choice.

Eliminate thousands of low value calls and wasted agent time with proactive customer messaging. From closing loan applications, reducing arrears to collecting more, proactive voice, text and visual messaging solutions offer a complete cost effective multi-channel communication solution.

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Logistics

VoiceSage's Logistics and Appointments facilitates better management of the entire cycle of availability, bookings, confirmations, deliveries and follow-up – seamlessly, easily and personally.

From delivery window notifications to rescheduling messaging, automating the customer communication process delivers real value through more efficient scheduling, reduced delivery costs and improved operational efficiency.

Do your delivery vans turn up to find the customer isn't there? Do patients book appointments but never show? Not anymore.

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