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VoiceSage Adds Innovative Appointment And Location Features To Core Product Suite

Proactive customer engagement leader’s customers to be offered simple value-added functionality to help support their users more effectively Dublin & Birmingham, 24 November, 2016 – Customer engagement services leader VoiceSage is launching new and innovative mapping and diary features. The …

24th November 2016 No Comments
AI

VoiceSage To Sponsor ‘The Future Of The Contact Centre Conference’

Proactive customer contact service leader will be major presence at upcoming premier sector event Dublin & Birmingham, 14 November, 2016 – Customer engagement services leader VoiceSage is delighted to announce it will be sponsoring Engage Customer’s Future of the Contact …

14th November 2016 No Comments
Engage

VoiceSage And Encoded Will Help Operations Managers Understand What Makes Mobile Payments Work

Proactive customer engagement leader VoiceSage and secure automated payment solutions provider Encoded explain the 5 key steps to transform mobile payments Dublin & Birmingham, 7 November, 2016 – Customer engagement services leader VoiceSage is partnering with secure automated payment solutions …

7th November 2016 No Comments
Mobile payments

VoiceSage Reaches The Finals Of Industry Awards For Work On Innovative Citizen Relationship Management

VoiceSage’s support for Elmbridge Borough Council’s ambitious new digital service improvement programme in line for important sector recognition Dublin & Birmingham, 14 October 2016 – Customer engagement services leader VoiceSage is delighted to announce its work for public sector customer …

14th October 2016 No Comments
Elmbridge Borough Council

VoiceSage Partners With Industry Forum To Create A Programme Of Proactive Customer Service Events

Birmingham, September 20, 2016 – Fast-growing customer engagement leader VoiceSage is to partner with the UK Contact Centre Forum (CCF) to help professionals explore the idea of Proactive Customer Service in today’s market. That’s going to be delivered in six specially-designed …

20th September 2016 Comments Off on VoiceSage Partners With Industry Forum To Create A Programme Of Proactive Customer Service Events
UKCCF2

BrightHouse Makes Sure The Customer Comes First With New SMS and Mobile-Based Payments

25% of the customers in the target group switched to using this form of SMS payment in under two months This increased to 65% uptake after six months, with no drop-off Birmingham, September 12, 2016 – Fast-growing customer engagement leader …

12th September 2016 No Comments
BrightHouse people

VoiceSage Reports Record Topline Growth

● Year-On-Year Growth Rate Boosted By New Proactive Customer Service Solutions ● Firm Ramps Up Staff Acquisition & Investment Plans Birmingham, August 3, 2016 – Fast-growing proactive customer contact services leader VoiceSage has just announced record growth in its FY 2015-16 …

3rd August 2016 No Comments
Growth

VoiceSage Upgrades To The Big Data Level

Customer contact services leader software boosts its solution to better manage the large volumes of data its enterprise customers are demanding Dublin & Birmingham, July 19, 2016 – Fast-growing proactive contact services leader VoiceSage has announced the latest improved version …

19th July 2016 No Comments
big data

VoiceSage’s New Marketing Head Set To Contribute To Further Expansion

Marketing expert Trevor Richer joins the customer contact tech leader to deliver further growth Dublin & Birmingham, July 4, 2016 – Heavyweight IT marketing expert Trevor Richer is joining VoiceSage as the Head of Marketing with a brief to invigorate …

4th July 2016 No Comments
Trevor Richer

VoiceSage’s New COO To Prioritise Expansion

New senior financial and management expert joins the proactive customer service solution leader to help consolidate its on-going success Dublin & Birmingham, June 27, 2016  – Seasoned Irish communications sector executive Paul Cogan has been appointed as Chief Operating Officer …

27th June 2016 No Comments
Paul Cogan