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VoiceSage And Encoded Will Help Operations Managers Understand What Makes Mobile Payments Work

Proactive customer engagement leader VoiceSage and secure automated payment solutions provider Encoded explain the 5 key steps to transform mobile payments Dublin & Birmingham, 7 November, 2016 – Customer engagement services leader VoiceSage is partnering with secure automated payment solutions …

7th November 2016 No Comments
Mobile payments

VoiceSage Reaches The Finals Of Industry Awards For Work On Innovative Citizen Relationship Management

VoiceSage’s support for Elmbridge Borough Council’s ambitious new digital service improvement programme in line for important sector recognition Dublin & Birmingham, 14 October 2016 – Customer engagement services leader VoiceSage is delighted to announce its work for public sector customer …

14th October 2016 No Comments
Elmbridge Borough Council

VoiceSage Partners With Industry Forum To Create A Programme Of Proactive Customer Service Events

Birmingham, September 20, 2016 – Fast-growing customer engagement leader VoiceSage is to partner with the UK Contact Centre Forum (CCF) to help professionals explore the idea of Proactive Customer Service in today’s market. That’s going to be delivered in six specially-designed …

20th September 2016 Comments Off on VoiceSage Partners With Industry Forum To Create A Programme Of Proactive Customer Service Events

BrightHouse Makes Sure The Customer Comes First With New SMS and Mobile-Based Payments

25% of the customers in the target group switched to using this form of SMS payment in under two months This increased to 65% uptake after six months, with no drop-off Birmingham, September 12, 2016 – Fast-growing customer engagement leader …

12th September 2016 No Comments
BrightHouse people

VoiceSage Reports Record Topline Growth

● Year-On-Year Growth Rate Boosted By New Proactive Customer Service Solutions ● Firm Ramps Up Staff Acquisition & Investment Plans Birmingham, August 3, 2016 – Fast-growing proactive customer contact services leader VoiceSage has just announced record growth in its FY 2015-16 …

3rd August 2016 No Comments

VoiceSage Upgrades To The Big Data Level

Customer contact services leader software boosts its solution to better manage the large volumes of data its enterprise customers are demanding Dublin & Birmingham, July 19, 2016 – Fast-growing proactive contact services leader VoiceSage has announced the latest improved version …

19th July 2016 No Comments
big data

VoiceSage’s New Marketing Head Set To Contribute To Further Expansion

Marketing expert Trevor Richer joins the customer contact tech leader to deliver further growth Dublin & Birmingham, July 4, 2016 – Heavyweight IT marketing expert Trevor Richer is joining VoiceSage as the Head of Marketing with a brief to invigorate …

4th July 2016 No Comments
Trevor Richer

VoiceSage’s New COO To Prioritise Expansion

New senior financial and management expert joins the proactive customer service solution leader to help consolidate its on-going success Dublin & Birmingham, June 27, 2016  – Seasoned Irish communications sector executive Paul Cogan has been appointed as Chief Operating Officer …

27th June 2016 No Comments
Paul Cogan

VoiceSage Coverage In Diginomica: CRM In Local Government

VoiceSage and its customer Elmbridge Council were recently discussed at length in important global market watcher publication, diginomica. The article looked at increasing moves to put CRM processes and technology at the heart of local government, and looked at how …

14th June 2016 No Comments

VoiceSage Moves UK Office To Service UK Better And Cater For Expansion

Market leading customer outreach leader repositions to offer a more central and better support operation to its UK customers and support planned expansion Dublin & Birmingham, May 24, 2016 – Customer communications technology market leader VoiceSage confirmed today its new …

24th May 2016 No Comments