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BrightHouse Makes Sure The Customer Comes First With New SMS and Mobile-Based Payments

25% of the customers in the target group switched to using this form of SMS payment in under two months This increased to 65% uptake after six months, with no drop-off Birmingham, September 12, 2016 – Fast-growing customer engagement leader …

12th September 2016 No Comments
BrightHouse people

VoiceSage Reports Record Topline Growth

● Year-On-Year Growth Rate Boosted By New Proactive Customer Service Solutions ● Firm Ramps Up Staff Acquisition & Investment Plans Birmingham, August 3, 2016 – Fast-growing proactive customer contact services leader VoiceSage has just announced record growth in its FY 2015-16 …

3rd August 2016 No Comments
Growth

VoiceSage Upgrades To The Big Data Level

Customer contact services leader software boosts its solution to better manage the large volumes of data its enterprise customers are demanding Dublin & Birmingham, July 19, 2016 – Fast-growing proactive contact services leader VoiceSage has announced the latest improved version …

19th July 2016 No Comments
big data

VoiceSage’s New Marketing Head Set To Contribute To Further Expansion

Marketing expert Trevor Richer joins the customer contact tech leader to deliver further growth Dublin & Birmingham, July 4, 2016 – Heavyweight IT marketing expert Trevor Richer is joining VoiceSage as the Head of Marketing with a brief to invigorate …

4th July 2016 No Comments
Trevor Richer

VoiceSage’s New COO To Prioritise Expansion

New senior financial and management expert joins the proactive customer service solution leader to help consolidate its on-going success Dublin & Birmingham, June 27, 2016  – Seasoned Irish communications sector executive Paul Cogan has been appointed as Chief Operating Officer …

27th June 2016 No Comments
Paul Cogan

VoiceSage Coverage In Diginomica: CRM In Local Government

VoiceSage and its customer Elmbridge Council were recently discussed at length in important global market watcher publication, diginomica. The article looked at increasing moves to put CRM processes and technology at the heart of local government, and looked at how …

14th June 2016 No Comments
DP.

VoiceSage Moves UK Office To Service UK Better And Cater For Expansion

Market leading customer outreach leader repositions to offer a more central and better support operation to its UK customers and support planned expansion Dublin & Birmingham, May 24, 2016 – Customer communications technology market leader VoiceSage confirmed today its new …

24th May 2016 No Comments
innovation-centre

VoiceSage Brings Highly Experienced Senior Sales Leader On Board To Conquer Global Markets

Sales director Steven Robertson brings 20 plus years of deep industry experience to sales role to drive VoiceSage’s growth plan in Europe, US and beyond Dublin & Birmingham, May 23, 2016 – Customer communications technology market leader VoiceSage confirmed today …

23rd May 2016 No Comments
Steven Roberston

VoiceSage Contact Centre Product Of The Year Winner For Fourth Successive Year

A redesigned User Interface, core campaign functionality enhancements for voice, SMS, email and visual touch messaging are factors behind this continuing pole position.

29th March 2016 No Comments

New VoiceSage CTO Appointment Underlines 2016 Expansion Plans

Edward Gahan has been appointed VoiceSage CTO.

15th March 2016 No Comments