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VoiceSage Publishes Special Video Series on Customer Service Sector Challenges

A set of 7 ‘vox pop’ interviews from industry practitioners discusses the sector’s main issues in 2017 Dublin & Birmingham, April 21, 2017 – Customer engagement services leader VoiceSage has just put up a special set of online video interviews …

20th April 2017 No Comments
YouTube

VoiceSage Wins Contact Centre Product Of The Year Award For Fifth Successive Year

Customer communications and outreach solution leader claims a fifth consecutive win for coveted industry award Dublin & Birmingham, April 6, 2017 – VoiceSage, the customer communications services leader, is delighted to announce it has once again won the title of …

6th April 2017 No Comments
Winner

Research Shows Personalised, Proactive Service Becoming the Standard for Modern Customer Outreach

Major new market research shows how brands are getting a lot more personal and proactive when it comes to connecting to customers Dublin, Ireland & Wokingham, UK. March 2, 2017 – Customer engagement services leader VoiceSage, in partnership with the …

2nd March 2017 No Comments
UKCCF

VoiceSage User Elmbridge To Present At Major ‘Future Of The Contact Centre’ Conference

Council’s ambitious digital service improvement programme will be showcased at upcoming premier sector event Dublin & Birmingham, February 20, 2016 – Customer engagement services leader VoiceSage is delighted to announce its key public sector customer Elmbridge Borough Council will be …

20th February 2017 No Comments
Future of the Contact Centre

VoiceSage Reaches The Finals Of Industry Awards For Record Fifth Year

Proactive customer contact leader in line for market recognition of its contribution for unprecedented fifth year in a row Dublin & Birmingham, February 02, 2017 – Customer engagement services leader VoiceSage is delighted to announce it has once again made …

2nd February 2017 No Comments
Award

Capita Helping Its Customers Move From Failure To Value Demand With VoiceSage

Outsourcing contact centre leader says proactive tech delivering real benefits to its tier one clients Dublin & Birmingham, 24 January 2017 – Customer engagement services leader VoiceSage is pleased to announce that Capita Customer Management, a leader in the UK …

24th January 2017 No Comments
Handshake

VoiceSage Releases Hi-Tech Product Roadmap

Customer contact leader identifies vital tech it sees as crucial to the market Dublin & Birmingham, 20 December, 2016 – Customer engagement services leader VoiceSage says Chatbots, Business Rules, AI and IoT are central to its product plans for 2017 …

20th December 2016 No Comments
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VoiceSage Client BrightHouse In Final Of Major Credit Industry Awards

VoiceSage customer’s use of proactive customer engagement technology puts this high-profile High St brand in line for important sector recognition Dublin & Birmingham, 13 December, 2016 – Customer engagement services leader VoiceSage is delighted to announce that its client BrightHouse …

13th December 2016 No Comments
BrighthouseSmall

VoiceSage Adds Innovative Appointment And Location Features To Core Product Suite

Proactive customer engagement leader’s customers to be offered simple value-added functionality to help support their users more effectively Dublin & Birmingham, 24 November, 2016 – Customer engagement services leader VoiceSage is launching new and innovative mapping and diary features. The …

24th November 2016 No Comments
AI

VoiceSage To Sponsor ‘The Future Of The Contact Centre Conference’

Proactive customer contact service leader will be major presence at upcoming premier sector event Dublin & Birmingham, 14 November, 2016 – Customer engagement services leader VoiceSage is delighted to announce it will be sponsoring Engage Customer’s Future of the Contact …

14th November 2016 No Comments
Engage